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Refund and Returns Policy

Digital Product Notice

All products sold on Riyansh Digital Hub are digital products delivered electronically. Because access is provided immediately after successful payment, all sales are considered final unless otherwise stated in this policy.


Technical Support & Refund Review

If you experience a genuine technical issue that prevents you from accessing or using the product as described, please contact our support team within 14 days of your purchase.

Our team will make every reasonable effort to investigate and resolve the issue before any refund request is considered.


Refund Eligibility

Refund requests may be considered only in the following situations:

Meeting one of the conditions below does not automatically guarantee a refund. Each request is reviewed individually by our support team.

  • The product contains a verified technical defect that prevents its intended use.
  • The product is materially different from the description provided on the sales page.
  • Our support team is unable to provide a working solution within a reasonable time.

All refund requests are reviewed individually.


Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind after purchase.
  • Purchasing the wrong product.
  • Lack of technical knowledge or experience.
  • Failure to read the product description before purchase.
  • Hosting, plugin, theme, or server conflicts outside our control.
  • Compatibility issues caused by third-party software.
  • Business performance or income expectations.
  • Products that have been successfully delivered and accessed.
  • By completing your purchase, you acknowledge that you have reviewed the product description, features, and system requirements before placing your order.

How to Request Support

Please email:

support@riyanshdigitalhub.com

Include the following information:

  • Order number
  • Purchase email address
  • Description of the issue
  • Relevant screenshots or screen recordings (if applicable)

Review Process

Support requests are typically reviewed within 1–3 business days.

If the issue cannot be resolved after reasonable troubleshooting, we may approve a refund at our sole discretion.


Business Hours

Monday – Saturday
10:00 AM – 7:00 PM (IST)

Email: support@riyanshdigitalhub.com

 

Policy Updates

Riyansh Digital Hub reserves the right to modify this Refund & Returns Policy at any time without prior notice. The latest version published on this page will always apply.